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Halo Waypoint web and mobile experiences

Latest Update: October 5, 2022

This update to HaloWaypoint.com and the Halo Waypoint app (Android and iOS) introduces new features for players’ Halo Infinite Service Record:

  • The new Game History menu shows key details of all completed Halo Infinite multiplayer match, including Custom Games. Completed Custom Games can be identified in this list by an “N/A” in the Playlist column. 
    • On HaloWaypoint.com, the Game History menu can be found under the Stats tab of the Halo Infinite Service Record.
    • To access the Game History menu on the Halo Waypoint app, follow the instructions below:
      1. Navigate to the Games tab of the bottom navigation bar and select Halo Infinite as the active title.
      2. Select the Companion tab in the bottom navigation bar.
      3. Tap on the Service Record button. 
      4. Swipe to the right side of the top navigation bar and tap on Game History.
  • The Post Game Carnage Report (PGCR) and Team Stats for all completed multiplayer matches are now available on Halo Waypoint. 
    • To view these detailed stats on HaloWaypoint.com, navigate to the Game History menu in your Halo Infinite Service Record and click on the “Go to Details 🡪” link on the right side of a match’s row.
    • To see these stats in the Halo Waypoint app, navigate to the Game History menu andtap on the arrow button on the left side of the match’s Win/Loss column.

Previous Update: August 29, 2022

This update includes various improvements to the Notifications menu:

  • Notification description text is now fully visible on this menu, including reward codes and flight keys.
  • Tapping on a notification for more information will now navigate to the in-app browser. 
  • Notifications will no longer duplicate.
  • New loading and error messaging has been implemented to the Notifications menu. 

To view Notifications in the Halo Waypoint app, tap on the bell icon in the top right of the News, Games, or Profile tab. 

Previous Update: July 29, 2022

In this update, Halo Waypoint added new Service Record functionality. New features include:

  • A summary of lifetime stats
  • A graph displaying performance stats from the last 20 matches
  • Stat breakdowns by matchmaking playlist, multiplayer game variant, and more
  • Medals collection

These features are available on both HaloWaypoint.com and the Halo Waypoint app (iOS and Android). On the web, you can find these features in a new Stats tab alongside the Progress and Store tabs of your Halo Infinite Service Record. To view these features in the Halo Waypoint app, select the new Service Record button on the Companion tab.

How to access Halo Waypoint

To access the Halo Waypoint part of the Halo ecosystem on web or mobile app:

Web

To access the Halo Waypoint site, visit https://www.halowaypoint.com/

iOS installation

  1. Visit this iOS App Store to view and install the Halo Waypoint app: Halo Waypoint app for iOS.
  2. Once installed, sign in with your gamertag or Microsoft account.
  3. Explore!

Android installation

  1. Visit the Google Play Store to view and install the Halo Waypoint app for Android.
  2. Once installed, sign in with your gamertag or Microsoft account.
  3. Explore!

Note: If you have the Halo Channel app installed on your Android device, it will automatically become the new Halo Waypoint app. If it does not, visit the app store listing.

Unsure if you have the latest app update?

To find your app's build number, follow the steps below:

  1. Open the Halo Waypoint app on your device.
  2. Tap on the Profile tab in the bottom right corner of the app.
  3. Tap on the gear icon in the top left corner of the Profile menu to view the Settings menu.
  4. Select the About option in this Settings menu.
  5. The Build Number listed here should reflect the following depending on your platform:
    • iOS: 2209.1.0.2022092715183900
    • Android: 2208.20220927.0001.202227001

Known Issues

  • When viewing a single match’s Post Game Carnage Report or Team stats on HaloWaypoint.com, the Previous Game or Next Game buttons will not appear when viewing the first or last matches listed on a page of the Game History menu.
    • Workaround: use the browser’s Back button to return to the last viewed page of the Game History menu then use the Next and Previous buttons to navigate between pages.
  • A recent update for the Halo Waypoint app has disabled the Customization feature for Halo Infinite. The Halo Waypoint team is planning to bring this feature back as soon as possible. 
  • Features related to Halo: The Master Chief Collection occasionally do not load. 

Submit a ticket

If you encounter any issues with the new Halo Waypoint web or mobile app experience, please click here to file a ticket so that our team can investigate.

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