Halo Support
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Halo Infinite
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Halo Infinite
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Update – December 6, 2022
Updated: December 8, 2022
NEW FEATURES
This update brings new content, numerous bug fixes, and several new features to Halo Infinite. For a full list of this update’s bug fixes, see the Resolved Issues section below. New features and content included in this update are:
CUSTOM GAME BROWSER (CGB)
Custom Games can now be opened up to all players via the new Custom Game Browser. This feature allows players to start and join a Custom Game using any map and mode combination, including content...
Halo Safety
All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.
Multiplayer & Menus
If you're experiencing issues in Halo Infinite multiplayer or a menu (such as Challenges or Customization), visit the Multiplayer Known Issues article to see if the development team is aware of the issue.
If an issue is not listed in the Known Issues article, submit a Bug Report ticket so the development team can investigate.
Campaign Gameplay
If you're experiencing issues in Halo Infinite campaign gameplay, mission progression, or issues with a campaign save file, visit the Campaign Known Issues article to see if the development team is aware of the issue.
If an issue is not listed in the Known Issues article, submit a Bug Report ticket so the development team can investigate.
Forge Creation Tools
If you're experiencing issues with the Halo Infinite Forge toolset while editing, publishing, or managing a Forge file, visit the Forge Creation Tools Known Issues article to see if the development team is aware of the issue.
If an issue is not listed in the Known Issues article, submit a Bug Report ticket so the development team can investigate.
Update – December 6, 2022
Updated: December 8, 2022
NEW FEATURES
This update brings new content, numerous bug fixes, and several new features to Halo Infinite. For a full list of this update’s bug fixes, see the Resolved Issues section below. New features and content included in this update are:
CUSTOM GAME BROWSER (CGB)
Custom Games can now be opened up to all players via the new Custom Game Browser. This feature allows players to start and join a Custom Game using any map and mode combination, including content...
Halo Safety
All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.
Multiplayer & Menus
If you're experiencing issues in Halo Infinite multiplayer or a menu (such as Challenges or Customization), visit the Multiplayer Known Issues article to see if the development team is aware of the issue.
If an issue is not listed in the Known Issues article, submit a Bug Report ticket so the development team can investigate.
Campaign Gameplay
If you're experiencing issues in Halo Infinite campaign gameplay, mission progression, or issues with a campaign save file, visit the Campaign Known Issues article to see if the development team is aware of the issue.
If an issue is not listed in the Known Issues article, submit a Bug Report ticket so the development team can investigate.
Forge Creation Tools
If you're experiencing issues with the Halo Infinite Forge toolset while editing, publishing, or managing a Forge file, visit the Forge Creation Tools Known Issues article to see if the development team is aware of the issue.
If an issue is not listed in the Known Issues article, submit a Bug Report ticket so the development team can investigate.
Halo: The Master Chief Collection
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Halo: The Master Chief Collection
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MCC Update – December 2022
Published: December 7, 2022
UPDATE OVERVIEW
This update brings dozens of bug fixes and several new features to Halo: The Master Chief Collection. For a full list of this update’s bug fixes, see the Resolved Issues section below. New features included in this update are:
Spartan Point Rewards for all 300+ levels
Reaching a new level in the Halo: The Master Chief Collection progression system will now grant 1 Spartan Point for all available levels...
Halo Safety
All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.
View and Report Bugs by Game
If you encounter a bug that isn't listed in the Known Issues, submit a Bug Report ticket so that the development team can investigate.
Global Menu Issues
Halo: The Master Chief Collection has a global menu system that ties together several individual Halo games. This menu system controls your settings, multiplayer unlocks, Weekly Challenges, the Custom Game Browser, and more.
Use the game-specific tiles below to view that game's Known Issues or submit a Bug Report ticket for it.
Halo: Combat Evolved
Halo 2: Anniversary
Halo 3
Halo 3: ODST
Halo 4
Halo: Reach
MCC Update – December 2022
Published: December 7, 2022
UPDATE OVERVIEW
This update brings dozens of bug fixes and several new features to Halo: The Master Chief Collection. For a full list of this update’s bug fixes, see the Resolved Issues section below. New features included in this update are:
Spartan Point Rewards for all 300+ levels
Reaching a new level in the Halo: The Master Chief Collection progression system will now grant 1 Spartan Point for all available levels...
Halo Safety
All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.
View and Report Bugs by Game
If you encounter a bug that isn't listed in the Known Issues, submit a Bug Report ticket so that the development team can investigate.
Global Menu Issues
Halo: The Master Chief Collection has a global menu system that ties together several individual Halo games. This menu system controls your settings, multiplayer unlocks, Weekly Challenges, the Custom Game Browser, and more.
Use the game-specific tiles below to view that title's Known Issues or submit a Bug Report ticket for it.
Halo: Combat Evolved
Halo 2: Anniversary
Halo 3
Halo 3: ODST
Halo 4
Halo: Reach
Halo Waypoint
Halo Waypoint Web and Mobile Experiences
Latest Update: October 5, 2022
This update to HaloWaypoint.com and the Halo Waypoint app (Android and iOS) introduces new features for players’ Halo Infinite Service Record:
- The new Game History menu shows key details of all completed Halo Infinite multiplayer match, including Custom Games. Completed Custom Games can be identified in this list by an “N/A” in the Playlist column.
- On HaloWaypoint.com, the Game...
Twitch Drops
Players can earn in-game content for Halo Infinite by participating in Halo events on Twitch.tv.
Halo Waypoint web and mobile experiences
Latest Update: October 5, 2022
This update to HaloWaypoint.com and the Halo Waypoint app (Android and iOS) introduces new features for players’ Halo Infinite Service Record:
- The new Game History menu shows key details of all completed Halo Infinite multiplayer match, including Custom Games. Completed Custom Games can be identified in this list by an “N/A” in the Playlist column.
- On HaloWaypoint.com, the Game...
Twitch Drops
Players can earn in-game content for Halo Infinite by participating in Halo events on Twitch.tv.
Other Halo Titles
View and Report Bugs by Game
Halo 5: Guardians
Halo Wars 2
Other titles
Xbox 360 Only: Online Services were reduced or disabled in January 2022
On January 13, 2022, Xbox 360 game servers for Halo games were turned off (sunsetting the service). This means that while these games can still be played, online services such as challenges and file share are no longer available.
This only affects Xbox 360 versions of the game. Games in Halo: The Master Chief Collection will not be impacted.
View and Report Bugs by Game
Halo 5: Guardians
Halo Wars 2
Other titles
Xbox 360 Only: Online Services were reduced or disabled in January 2022
On January 13, 2022, Xbox 360 game servers for Halo games were turned off (sunsetting the service). This means that while these games can still be played, online services such as challenges and file share are no longer available.
This only affects Xbox 360 versions of the game. Games in Halo: The Master Chief Collection will not be impacted.
Frequently Asked Questions
What is Halo Support?
On the Halo Support website, you can read about Halo content updates, check known issues with Halo games, and report any technical issues or bugs you’ve found.
The Halo Support Team is part of 343 Industries, so we can bring your issues directly to the developers of Halo. That data helps them understand which issues are impacting players the most so they can prioritize those issues; the more tickets submitted to Halo Support, the higher the priority. Those reports have led to many of our updates and bug fixes.
Follow @HaloSupport on Twitter for the latest news on releases, updates, service outages, and ongoing investigations.
How can I beta test new Halo content early?
The Halo team is always looking fresh feedback on their games and services. By joining the Halo Insider program, players can be considered for early access play sessions with in-development Halo games and content. These playtest sessions are called “flights.”
These playtest sessions are invitation-only and have specific goals, which means not everyone can be selected for every flight. To increase your chances for selection, make sure your Halo Insider settings are complete and accurate.
If this all sounds like something you are interested in, then join the Halo Insider program.
Where can I share my feedback on Halo games?
Halo Support does not intake feedback or game change requests. Instead, we focus on game related bugs and issues.
If you want to chat with other players and discuss your feedback further, go to the Halo Waypoint forums and join the community there. The team asks for feedback in dedicated threads regularly and that information is shared with developers.
What is Halo Support?
On the Halo Support website, you can read about Halo content updates, check known issues with Halo games, and report any technical issues or bugs you’ve found.
The Halo Support Team is part of 343 Industries, so we can bring your issues directly to the developers of Halo. That data helps them understand which issues are impacting players the most so they can prioritize those issues; the more tickets submitted to Halo Support, the higher the priority. Those reports have led to many of our updates and bug fixes.
Follow @HaloSupport on Twitter for the latest news on releases, updates, service outages, and ongoing investigations.
How can I beta test new Halo content early?
The Halo team is always looking fresh feedback on their games and services. By joining the Halo Insider program, players can be considered for early access play sessions with in-development Halo games and content. These playtest sessions are called “flights.”
These playtest sessions are invitation-only and have specific goals, which means not everyone can be selected for every flight. To increase your chances for selection, make sure your Halo Insider settings are complete and accurate.
If this all sounds like something you are interested in, then join the Halo Insider program.
Where can I share my feedback on Halo games?
Halo Support does not intake feedback or game change requests. Instead, we focus on game related bugs and issues.
If you want to chat with other players and discuss your feedback further, go to the Halo Waypoint forums and join the community there. The team asks for feedback in dedicated threads regularly and that information is shared with developers.