Halo Support

The Gauntlet playlist artwork, which depicts a team of four Spartans running toward a ramp defended by Banished and Forerunner forces.

Patch Notes

Firefight: Gauntlet Update – May 5, 2026

This update brings a new Firefight game mode and a new featured rotational playlist to Halo Infinite.

NEW MULTIPLAYER MODE – FIREFIGHT: GAUNTLET

In the new Gauntlet game mode, four players must work together to survive a series of challenging, high-intensity battle arena simulations. Each battle arena is defended by endless waves of enemy forces, which can only be stopped by defeating the arena’s champions. Waves within a battle arena will become more intense over time and, if players take too long to defeat the arena’s champions, the Harbinger will enter the fray too. As players progress through the map’s...

Read the full Patch Notes

The Master Chief carrying a Marine across his shoulders.

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Halo Safety

All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.

Report a Player

Ban Appeal

A Forerunner Monitor hovering over a nighttime city environment.

Report an Issue

Submit a report if you encounter in-game bugs, have feedback, or experience any other in-game issue. Reports are shared with the development team and help us understand which issues are impacting players the most. The more tickets submitted about an issue, the higher the priority.

Submit Report

Screenshot from Halo Infinite. The Master Chief looks at the damaged ring of Zeta Halo from the cockpit of a Pelican.

Known Issues

Visit the Known Issues articles to see if the team is already investigating an issue that you're seeing. If you encounter a problem that isn't listed in the Known Issues articles, submit a report so that the development team can investigate.

View Known Issues

Patch Notes

Firefight: Gauntlet Update – May 5, 2026

This update brings a new Firefight game mode and a new featured rotational playlist to Halo Infinite.

NEW MULTIPLAYER MODE – FIREFIGHT: GAUNTLET

In the new Gauntlet game mode, four players must work together to survive a series of challenging, high-intensity battle arena simulations...

Read the full Patch Notes

Sign in required

Halo Safety

All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.

Report a Player

Ban Appeal

Sign in required

Report an Issue

Submit a report if you encounter in-game bugs, have feedback, or experience any other in-game issue. Reports are shared with the development team and help us understand which issues are impacting players the most. The more tickets submitted about an issue, the higher the priority.

Report Issue

Articles

View Known Issues

Visit the Known Issues articles to see if the team is already investigating an issue that you're seeing. If you encounter a problem that isn't listed in the Known Issues articles, submit a report so that the development team can investigate.

View Known Issues

The Eagle Team base in the Halo: Combat Evolved multiplayer map Blood Gulch

Patch Notes, Updated

MCC Update – February 2024

RESOLVED ISSUES AND BUG FIXES

Several of these improvements come from Halo Support tickets submitted by our community. Thank you for playing and please keep submitting tickets!

GLOBAL

Players’ selected video backgrounds no longer have a chance to reset when closing and relaunching Halo: The Master Chief Collection

When playing Halo 3 and Halo 3: ODST with a mouse and keyboard, pressing the G key will no longer result in the selected grenade type switching...

Read the full Patch Notes

Spartans battling on the Halo 4 multiplayer map Haven

Sign in required

Halo Safety

All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.

Report a Player

Ban Appeal

Report an Issue

Submit a report if you encounter in-game bugs, have feedback, or experience any other in-game issue. Reports are shared with the development team and help us understand which issues are impacting players the most. The more tickets submitted about an issue, the higher the priority.

Submit Report

Screenshot from Halo 3: ODST depicting a Grunt stuck with a spike grenade in New Mombasa.

Known Issues

Visit the Known Issues articles to see if the team is already investigating an issue that you're seeing. If you encounter a problem that isn't listed in the Known Issues articles, submit a report so that the development team can investigate.

View Known Issues

Patch Notes, Updated

MCC Update – February 2024

RESOLVED ISSUES AND BUG FIXES

Several of these improvements come from Halo Support tickets submitted by our community. Thank you for playing and please keep submitting tickets...

Read the full Patch Notes

Sign in required

Halo Safety

All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.

Report a Player

Ban Appeal

Sign in required

Report an Issue

Submit a report if you encounter in-game bugs, have feedback, or experience any other in-game issue. Reports are shared with the development team and help us understand which issues are impacting players the most. The more tickets submitted about an issue, the higher the priority.

Report Issue

Articles

View Known Issues

Visit the Known Issues articles to see if the team is already investigating an issue that you're seeing. If you encounter a problem that isn't listed in the Known Issues articles, submit a report so that the development team can investigate.

View Known Issues

Halo Waypoint Web and Mobile Experiences

The Halo Waypoint website on mobile and desktop is the home for Halo game service records, file shares, leaderboards, franchise news, HCS, code redemption, and more.

Read the full article

Report an Issue

Submit a report if you encounter bugs or have feedback. Reports are shared with the development team and help us understand which issues are impacting players the most. The more tickets submitted about an issue, the higher the priority.

Report an Issue

Person holding the Halo World Championship trophy in front of a cheering crowd.

Twitch Drops

Players can earn in-game content for both Halo Infinite and Halo: The Master Chief Collection by participating in Halo events on Twitch.tv.

Learn More

Halo Waypoint Web and Mobile Experiences

The Halo Waypoint website on mobile and desktop is the home for Halo game service records, file shares, leaderboards, franchise news, HCS, code redemption, and more.

Read the full article

Report an Issue

Submit a report if you encounter bugs or have feedback. Reports are shared with the development team and help us understand which issues are impacting players the most. The more tickets submitted about an issue, the higher the priority.

Report an Issue

Twitch Drops

Players can earn in-game content for both Halo Infinite and Halo: The Master Chief Collection by participating in Halo events on Twitch.tv.

Learn More

Thumbnail image of a table illustrating the availability of online services for Halo titles on Xbox 360.

Xbox 360 Only: Online Services were reduced or disabled in January 2022

On January 13, 2022, Xbox 360 game servers for Halo games were turned off (sunsetting the service). This means that while these games can still be played, online services such as challenges and file share are no longer available.

Learn More

Report an Issue

Submit a report if you encounter bugs or have feedback. Reports are shared with the development team and help us understand which issues are impacting players the most. The more tickets submitted about an issue, the higher the priority.

Report an Issue

Xbox 360 Only: Online Services were reduced or disabled in January 2022

On January 13, 2022, Xbox 360 game servers for Halo games were turned off (sunsetting the service). This means that while these games can still be played, online services such as challenges and file share are no longer available.

Learn More

Report an Issue

Submit a report if you encounter bugs or have feedback. Reports are shared with the development team and help us understand which issues are impacting players the most. The more tickets submitted about an issue, the higher the priority.

Report an Issue

What is Halo Support?

On the Halo Support website, you can read about Halo content updates, check known issues with Halo games, and report any technical issues or bugs you’ve found.

The Halo Support Team is part of 343 Industries, so we can bring your issues directly to the developers of Halo. That data helps them understand which issues are impacting players the most so they can prioritize those issues; the more tickets submitted to Halo Support, the higher the priority. Those reports have led to many of our updates and bug fixes.

Follow @HaloSupport on Twitter for the latest news on releases, updates, service outages, and ongoing investigations.

How can I beta test new Halo content early?

The Halo team is always looking fresh feedback on their games and services. By joining the Halo Insider program, players can be considered for early access play sessions with in-development Halo games and content. These playtest sessions are called “flights.”

These playtest sessions are invitation-only and have specific goals, which means not everyone can be selected for every flight. To increase your chances for selection, make sure your Halo Insider settings are complete and accurate.

If this all sounds like something you are interested in, then join the Halo Insider program.

Join Halo Insider

Where can I share my feedback on Halo games?

Halo Support does not intake feedback or game change requests. Instead, we focus on game related bugs and issues.

If you want to chat with other players and discuss your feedback further, go to the Halo Waypoint forums and join the community there. The team asks for feedback in dedicated threads regularly and that information is shared with developers.

Halo Waypoint Forums

What is Halo Support?

On the Halo Support website, you can read about Halo content updates, check known issues with Halo games, and report any technical issues or bugs you’ve found.

The Halo Support Team is part of 343 Industries, so we can bring your issues directly to the developers of Halo. That data helps them understand which issues are impacting players the most so they can prioritize those issues; the more tickets submitted to Halo Support, the higher the priority. Those reports have led to many of our updates and bug fixes.

Follow @HaloSupport on Twitter for the latest news on releases, updates, service outages, and ongoing investigations.

How can I beta test new Halo content early?

The Halo team is always looking fresh feedback on their games and services. By joining the Halo Insider program, players can be considered for early access play sessions with in-development Halo games and content. These playtest sessions are called “flights.”

These playtest sessions are invitation-only and have specific goals, which means not everyone can be selected for every flight. To increase your chances for selection, make sure your Halo Insider settings are complete and accurate.

If this all sounds like something you are interested in, then join the Halo Insider program.

Join Halo Insider

Where can I share my feedback on Halo games?

Halo Support does not intake feedback or game change requests. Instead, we focus on game related bugs and issues.

If you want to chat with other players and discuss your feedback further, go to the Halo Waypoint forums and join the community there. The team asks for feedback in dedicated threads regularly and that information is shared with developers.

Halo Waypoint Forums

Halo Support

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Firefight: Gauntlet Update – May 5, 2026

Halo Safety

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Known Issues

Firefight: Gauntlet Update – May 5, 2026

Halo Safety

Report an Issue

View Known Issues

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