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Issue Alert
The Halo Infinite team is investigating reports that a recent NVIDIA driver causes a crash on launch. If you're experiencing this, roll back to version 555.85.
If you're still experiencing issues, submit a ticket so the team can investigate the issue. Stay tuned to Halo Support on Twitter for updates on this investigation.

Halo Infinite

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Halo Infinite

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Patch Notes
June Update – June 4, 2024

MATCH COMPOSER

The new Match Composer feature allows players to select which game modes within a matchmaking playlist they'd like to play. Deselecting a mode will result in players not matching into that game mode. Please note that selecting a small number of modes may result in longer matchmaking search times due to a lower number of available matches that fit the selected criteria.

The following playlists utilize the Match Composer feature:

  • Big Team Battle
  • Firefight Normal...
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Halo Safety

All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.

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REPORT AN OUTAGE
Are you unable to connect to online services in Halo Infinite? Submit an Outage Report and, if other players are having the same issue, the team will investigate.
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FLAG AN ISSUE
If you or another player has a screenshot or video of an in-game issue, you can Flag the issue to the team. The team will investigate issues that multiple players have reported.
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BUG REPORT
If you would like to submit a detailed report for developers to investigate or you require troubleshooting from a Halo Support agent, use the section below to submit a Bug Report.
View Known Issues and Report Bugs by Mode
Visit the Known Issues articles below to see if the team is already investigating an issue that you're seeing. If you encounter a bug that isn't listed in the Known Issues, submit a Flag Report or a Bug Report so that the development team can investigate.
Patch Notes
June Update – June 4, 2024

MATCH COMPOSER

The new Match Composer feature allows players to select which game modes within a matchmaking playlist they'd like to play...

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Halo Safety

All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.

Sign in required
REPORT AN OUTAGE
Are you unable to connect to online services in Halo Infinite? Submit an Outage Report and, if other players are having the same issue, the team will investigate.
Sign in required
FLAG AN ISSUE
If you or another player has a screenshot or video of an in-game issue, you can Flag the issue to the team. The team will investigate issues that multiple players have reported.
Sign in required
BUG REPORT
If you would like to submit a detailed report for developers to investigate or you require troubleshooting from a Halo Support agent, use the section below to submit a Bug Report.
View Known Issues and Report Bugs by Mode
Visit the Known Issues articles below to see if the team is already investigating an issue that you're seeing. If you encounter a bug that isn't listed in the Known Issues, submit a Flag Report or a Bug Report so that the development team can investigate.

Halo: The Master Chief Collection

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Halo: The Master Chief Collection

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Patch Notes
MCC Update – February 2024

RESOLVED ISSUES AND BUG FIXES

Several of these improvements come from Halo Support tickets submitted by our community. Thank you for playing and please keep submitting tickets!

GLOBAL

Players’ selected video backgrounds no longer have a chance to reset when closing and relaunching Halo: The Master Chief Collection

When playing Halo 3 and Halo 3: ODST with a mouse and keyboard, pressing the G key will no longer result in the selected grenade type switching...

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Halo Safety

All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.

Sign in required
REPORT AN OUTAGE
Are you unable to connect to online services in Halo: The Master Chief Collection? Submit an Outage Report and, if other players are having the same issue, the team will investigate.
Sign in required
FLAG AN ISSUE
If you or another player has a screenshot or video of an in-game issue, you can Flag the issue to the team. The team will investigate issues that multiple players have reported.
Sign in required
BUG REPORT
If you would like to submit a detailed report for developers to investigate or you require troubleshooting from a Halo Support agent, use the section below to submit a Bug Report.
View Known Issues and Report Bugs by Title
Visit the Known Issues articles below to see if the team is already investigating an issue that you're seeing. If you encounter a bug that isn't listed in the Known Issues, submit a Flag Report or a Bug Report so that the development team can investigate.
Global Menu Issues

Halo: The Master Chief Collection has a global menu system that ties together several individual Halo games. This menu system controls your settings, multiplayer unlocks, Weekly Challenges, the Custom Game Browser, and more.

Use the game-specific tiles below to view that game's Known Issues or submit a Bug Report ticket for it.

Patch Notes
MCC Update – February 2024

RESOLVED ISSUES AND BUG FIXES

Several of these improvements come from Halo Support tickets submitted by our community. Thank you for playing and please keep submitting tickets...

Sign in required
Halo Safety

All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.

Sign in required
REPORT AN OUTAGE
Are you unable to connect to online services in Halo: The Master Chief Collection? Submit an Outage Report and, if other players are having the same issue, the team will investigate.
Sign in required
FLAG AN ISSUE
If you or another player has a screenshot or video of an in-game issue, you can Flag the issue to the team. The team will investigate issues that multiple players have reported.
Sign in required
BUG REPORT
If you would like to submit a detailed report for developers to investigate or you require troubleshooting from a Halo Support agent, use the section below to submit a Bug Report.
View Known Issues and Report Bugs by Title
Visit the Known Issues articles below to see if the team is already investigating an issue that you're seeing. If you encounter a bug that isn't listed in the Known Issues, submit a Flag Report or a Bug Report so that the development team can investigate.
Global Menu Issues

Halo: The Master Chief Collection has a global menu system that ties together several individual Halo games. This menu system controls your settings, multiplayer unlocks, Weekly Challenges, the Custom Game Browser, and more.

Use the game-specific tiles below to view that title's Known Issues or submit a Bug Report ticket for it.

Halo Waypoint

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Halo Waypoint

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Overview, Patch Notes, Updated
Halo Waypoint Web and Mobile Experiences

Latest Update: October 5, 2022

This update to HaloWaypoint.com and the Halo Waypoint app (Android and iOS) introduces new features for players’ Halo Infinite Service Record:

  • The new Game History menu shows key details of all completed Halo Infinite multiplayer match, including Custom Games. Completed Custom Games can be identified in this list by an “N/A” in the Playlist column.
    • On HaloWaypoint.com, the Game...
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Twitch Drops

Players can earn in-game content for Halo Infinite by participating in Halo events on Twitch.tv.

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REPORT AN OUTAGE
Are you unable to connect to Halo Waypoint or are some features not loading? Submit an Outage Report and, if other players are having the same issue, the team will investigate.
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FLAG AN ISSUE
If you or another player has a screenshot or video of a Halo Waypoint issue, you can Flag the issue to the team. The team will investigate issues that multiple players have reported.
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BUG REPORT
If you would like to submit a detailed report for developers to investigate or you require troubleshooting from a Halo Support agent, use the section below to submit a Bug Report.
Report Bugs by Platform
If you encounter a bug on Halo Waypoint, submit a Flag Report or a Bug Report so that the development team can investigate.
Overview, Patch Notes, Updated
Halo Waypoint web and mobile experiences

Latest Update: October 5, 2022

This update to HaloWaypoint.com and the Halo Waypoint app (Android and iOS) introduces new features for players’ Halo Infinite Service Record:

  • The new Game History menu shows key details of all completed Halo Infinite multiplayer match, including Custom Games. Completed Custom Games can be identified in this list by an “N/A” in the Playlist column.
    • On HaloWaypoint.com, the Game...
Sign in required
Twitch Drops

Players can earn in-game content for Halo Infinite by participating in Halo events on Twitch.tv.

Sign in required
REPORT AN OUTAGE
Are you unable to connect to Halo Waypoint or are some features not loading? Submit an Outage Report and, if other players are having the same issue, the team will investigate.
Sign in required
FLAG AN ISSUE
If you or another player has a screenshot or video of a Halo Waypoint issue, you can Flag the issue to the team. The team will investigate issues that multiple players have reported.
Sign in required
BUG REPORT
If you would like to submit a detailed report for developers to investigate or you require troubleshooting from a Halo Support agent, use the section below to submit a Bug Report.
Report Bugs by Platform
If you encounter a bug on Halo Waypoint, submit a Flag Report or a Bug Report so that the development team can investigate.

Other Halo Titles

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REPORT AN OUTAGE
Are you unable to connect to online services in one of the Halo titles listed below? Submit an Outage Report and, if other players are having the same issue, the team will investigate.
Sign in required
FLAG AN ISSUE
If you or another player has a screenshot or video of an in-game issue, you can Flag the issue to the team. The team will investigate issues that multiple players have reported.
Sign in required
BUG REPORT
If you would like to submit a detailed report for developers to investigate or you require troubleshooting from a Halo Support agent, use the section below to submit a Bug Report.
Report Bugs
If you encounter a bug in these titles, submit a Flag Report or a Bug Report so that the development team can investigate.
Xbox 360 Only: Online Services were reduced or disabled in January 2022

On January 13, 2022, Xbox 360 game servers for Halo games were turned off (sunsetting the service). This means that while these games can still be played, online services such as challenges and file share are no longer available.

This only affects Xbox 360 versions of the game. Games in Halo: The Master Chief Collection will not be impacted.

Sign in required
REPORT AN OUTAGE
Are you unable to connect to online services in one of the Halo titles listed below? Submit an Outage Report and, if other players are having the same issue, the team will investigate.
Sign in required
FLAG AN ISSUE
If you or another player has a screenshot or video of an in-game issue, you can Flag the issue to the team. The team will investigate issues that multiple players have reported.
Sign in required
BUG REPORT
If you would like to submit a detailed report for developers to investigate or you require troubleshooting from a Halo Support agent, use the section below to submit a Bug Report.
Report Bugs
If you encounter a bug in these titles, submit a Flag Report or a Bug Report so that the development team can investigate.
Xbox 360 Only: Online Services were reduced or disabled in January 2022

On January 13, 2022, Xbox 360 game servers for Halo games were turned off (sunsetting the service). This means that while these games can still be played, online services such as challenges and file share are no longer available.

This only affects Xbox 360 versions of the game. Games in Halo: The Master Chief Collection will not be impacted.

Frequently Asked Questions

What is Halo Support?

On the Halo Support website, you can read about Halo content updates, check known issues with Halo games, and report any technical issues or bugs you’ve found.

The Halo Support Team is part of 343 Industries, so we can bring your issues directly to the developers of Halo. That data helps them understand which issues are impacting players the most so they can prioritize those issues; the more tickets submitted to Halo Support, the higher the priority. Those reports have led to many of our updates and bug fixes.

Follow @HaloSupport on Twitter for the latest news on releases, updates, service outages, and ongoing investigations.

How can I beta test new Halo content early?

The Halo team is always looking fresh feedback on their games and services. By joining the Halo Insider program, players can be considered for early access play sessions with in-development Halo games and content. These playtest sessions are called “flights.”

These playtest sessions are invitation-only and have specific goals, which means not everyone can be selected for every flight. To increase your chances for selection, make sure your Halo Insider settings are complete and accurate.

If this all sounds like something you are interested in, then join the Halo Insider program.

Where can I share my feedback on Halo games?

Halo Support does not intake feedback or game change requests. Instead, we focus on game related bugs and issues.

If you want to chat with other players and discuss your feedback further, go to the Halo Waypoint forums and join the community there. The team asks for feedback in dedicated threads regularly and that information is shared with developers.

What is Halo Support?

On the Halo Support website, you can read about Halo content updates, check known issues with Halo games, and report any technical issues or bugs you’ve found.

The Halo Support Team is part of 343 Industries, so we can bring your issues directly to the developers of Halo. That data helps them understand which issues are impacting players the most so they can prioritize those issues; the more tickets submitted to Halo Support, the higher the priority. Those reports have led to many of our updates and bug fixes.

Follow @HaloSupport on Twitter for the latest news on releases, updates, service outages, and ongoing investigations.

How can I beta test new Halo content early?

The Halo team is always looking fresh feedback on their games and services. By joining the Halo Insider program, players can be considered for early access play sessions with in-development Halo games and content. These playtest sessions are called “flights.”

These playtest sessions are invitation-only and have specific goals, which means not everyone can be selected for every flight. To increase your chances for selection, make sure your Halo Insider settings are complete and accurate.

If this all sounds like something you are interested in, then join the Halo Insider program.

Where can I share my feedback on Halo games?

Halo Support does not intake feedback or game change requests. Instead, we focus on game related bugs and issues.

If you want to chat with other players and discuss your feedback further, go to the Halo Waypoint forums and join the community there. The team asks for feedback in dedicated threads regularly and that information is shared with developers.

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