Halo Support

Three Spartans stand amidst dense fog while Falcons fly above them, with a fourth Spartan depicted superimposed among the clouds.

Patch Notes

Fall Update – August 5, 2025

New features and content included in this update are:

NEW OPERATION: SHADOWS

The Shadows Operation, which launches alongside this update, features a free 50-tier reward track and Shop bundles inspired by the Office of Naval Intelligence, also known as ONI.

The 20 tiers in this Operation's free reward track will be available to all players during its 5-week duration. Players can progress through the reward track by earning Match XP in multiplayer matchmaking or Custom Games.

Purchasers of the Premium Pass will have access to 50 tiers...

Read the full Patch Notes

The Master Chief carrying a Marine across his shoulders.

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Halo Safety

All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.

Report a Player

Ban Appeal

View Known Issues and Report Bugs by Mode

Visit the Known Issues articles below to see if the team is already investigating an issue that you're seeing. If you encounter a bug that isn't listed in the Known Issues, submit a Flag Report or a Bug Report so that the development team can investigate.

Spartan running with the flag on the Halo Infinite multiplayer map Bazaar

Patch Notes

Fall Update – August 5, 2025

New features and content included in this update are:

NEW OPERATION: SHADOWS

The Shadows Operation, which launches alongside this update, features a free 50-tier reward track and Shop bundles inspired by the Office of Naval Intelligence, also known as ONI...

Read the full Patch Notes

Sign in required

Halo Safety

All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.

Report a Player

Ban Appeal

View Known Issues and Report Bugs by Mode

Visit the Known Issues articles below to see if the team is already investigating an issue that you're seeing. If you encounter a bug that isn't listed in the Known Issues, submit a Flag Report or a Bug Report so that the development team can investigate.

Multiplayer & Menus

Known Issues

Submit a Bug Report

Campaign

Known Issues

Submit a Bug Report

Forge Creation Tools

Known Issues

Submit a Bug Report

The Eagle Team base in the Halo: Combat Evolved multiplayer map Blood Gulch

Patch Notes, Updated

MCC Update – February 2024

RESOLVED ISSUES AND BUG FIXES

Several of these improvements come from Halo Support tickets submitted by our community. Thank you for playing and please keep submitting tickets!

GLOBAL

Players’ selected video backgrounds no longer have a chance to reset when closing and relaunching Halo: The Master Chief Collection

When playing Halo 3 and Halo 3: ODST with a mouse and keyboard, pressing the G key will no longer result in the selected grenade type switching...

Read the full Patch Notes

Spartans battling on the Halo 4 multiplayer map Haven

Sign in required

Halo Safety

All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.

Report a Player

Ban Appeal

View Known Issues and Report Bugs by Title

Visit the Known Issues articles below to see if the team is already investigating an issue that you're seeing. If you encounter a bug that isn't listed in the Known Issues, submit a Flag Report or a Bug Report so that the development team can investigate.

Halo: The Master Chief Collection artwork depicting a stylized Master Chief helmet surrounded by artwork from Halo: Combat Evolved Anniversary, Halo 2: Anniversary, Halo 3, Halo 3: ODST, Halo: Reach, and Halo 4

Global Menu Issues

Halo: The Master Chief Collection has a global menu system that ties together several individual Halo games. This menu system controls your settings, multiplayer unlocks, Weekly Challenges, the Custom Game Browser, and more.

Use the game-specific tiles below to view that game's Known Issues or submit a Bug Report ticket for it.

Global Known Issues

Submit a Bug Report

Halo: Combat Evolved

Known Issues

Submit a Bug Report

Halo 2: Anniversary

Known Issues

Submit a Bug Report

Halo 3

Known Issues

Submit a Bug Report

Halo 3: ODST

Known Issues

Submit a Bug Report

Halo 4

Known Issues

Submit a Bug Report

Halo: Reach

Known Issues

Submit a Bug Report

Patch Notes, Updated

MCC Update – February 2024

RESOLVED ISSUES AND BUG FIXES

Several of these improvements come from Halo Support tickets submitted by our community. Thank you for playing and please keep submitting tickets...

Read the full Patch Notes

Sign in required

Halo Safety

All Halo players are bound by the Halo Spartan Code and the Xbox Community Standards.

Report a Player

Ban Appeal

View Known Issues and Report Bugs by Title

Visit the Known Issues articles below to see if the team is already investigating an issue that you're seeing. If you encounter a bug that isn't listed in the Known Issues, submit a Flag Report or a Bug Report so that the development team can investigate.

Global Menu Issues

Halo: The Master Chief Collection has a global menu system that ties together several individual Halo games. This menu system controls your settings, multiplayer unlocks, Weekly Challenges, the Custom Game Browser, and more.

Use the game-specific tiles below to view that title's Known Issues or submit a Bug Report ticket for it.

Known Issues

Submit a Bug Report

Halo: Combat Evolved

Known Issues

Submit a Bug Report

Halo 2: Anniversary

Known Issues

Submit a Bug Report

Halo 3

Known Issues

Submit a Bug Report

Halo 3: ODST

Known Issues

Submit a Bug Report

Halo 4

Known Issues

Submit a Bug Report

Halo: Reach

Known Issues

Submit a Bug Report

Overview, Patch Notes, Updated

Halo Waypoint Web and Mobile Experiences

Latest Update: October 5, 2022

This update to HaloWaypoint.com and the Halo Waypoint app (Android and iOS) introduces new features for players’ Halo Infinite Service Record:

The new Game History menu shows key details of all completed Halo Infinite multiplayer match, including Custom Games. Completed Custom Games can be identified in this list by an “N/A” in the Playlist column.

On HaloWaypoint.com, the Game...

Read the full article

Person holding the Halo World Championship trophy in front of a cheering crowd

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Twitch Drops

Players can earn in-game content for Halo Infinite by participating in Halo events on Twitch.tv.

Learn more

Report a bug

Report Bugs by Platform

If you encounter a bug on Halo Waypoint, submit a Flag Report or a Bug Report so that the development team can investigate.

HaloWaypoint.com

Go to Halo Waypoint

Submit a Bug Report

iOS app

App Store

Submit a Bug Report

Android App

Google Play

Submit a Bug Report

Overview, Patch Notes, Updated

Halo Waypoint web and mobile experiences

Latest Update: October 5, 2022

This update to HaloWaypoint.com and the Halo Waypoint app (Android and iOS) introduces new features for players’ Halo Infinite Service Record:

The new Game History menu shows key details of all completed Halo Infinite multiplayer match, including Custom Games. Completed Custom Games can be identified in this list by an “N/A” in the Playlist column.

On HaloWaypoint.com, the Game...

Read the full article

Person holding the Halo World Championships trophy in front of a cheering crowd

Sign in required

Twitch Drops

Players can earn in-game content for Halo Infinite by participating in Halo events on Twitch.tv.

Learn more

Report a bug

Report Bugs by Platform

If you encounter a bug on Halo Waypoint, submit a Flag Report or a Bug Report so that the development team can investigate.

HaloWaypoint.com

Go to Halo Waypoint

Submit a Bug Report

iOS App

App Store

Submit a Bug Report

Android App

Google Play Store

Submit a Bug Report

Report Bugs

If you encounter a bug in these titles, submit a Flag Report or a Bug Report so that the development team can investigate.

Halo 5: Guardians

Submit a Bug Report

Halo Wars 2

Submit a Bug Report

Other titles

Submit a Bug Report

Thumbnail image of a table illustrating the availability of online services for Halo titles on Xbox 360

Xbox 360 Only: Online Services were reduced or disabled in January 2022

On January 13, 2022, Xbox 360 game servers for Halo games were turned off (sunsetting the service). This means that while these games can still be played, online services such as challenges and file share are no longer available.

This only affects Xbox 360 versions of the game. Games in Halo: The Master Chief Collection will not be impacted.

Learn More

Report Bugs

If you encounter a bug in these titles, submit a Flag Report or a Bug Report so that the development team can investigate.

Halo 5: Guardians

Submit a Bug Report

Halo Wars 2

Submit a Bug Report

Other titles

Submit a Bug Report

Xbox 360 Only: Online Services were reduced or disabled in January 2022

On January 13, 2022, Xbox 360 game servers for Halo games were turned off (sunsetting the service). This means that while these games can still be played, online services such as challenges and file share are no longer available.

This only affects Xbox 360 versions of the game. Games in Halo: The Master Chief Collection will not be impacted.

Learn More

What is Halo Support?

On the Halo Support website, you can read about Halo content updates, check known issues with Halo games, and report any technical issues or bugs you’ve found.

The Halo Support Team is part of 343 Industries, so we can bring your issues directly to the developers of Halo. That data helps them understand which issues are impacting players the most so they can prioritize those issues; the more tickets submitted to Halo Support, the higher the priority. Those reports have led to many of our updates and bug fixes.

Follow @HaloSupport on Twitter for the latest news on releases, updates, service outages, and ongoing investigations.

How can I beta test new Halo content early?

The Halo team is always looking fresh feedback on their games and services. By joining the Halo Insider program, players can be considered for early access play sessions with in-development Halo games and content. These playtest sessions are called “flights.”

These playtest sessions are invitation-only and have specific goals, which means not everyone can be selected for every flight. To increase your chances for selection, make sure your Halo Insider settings are complete and accurate.

If this all sounds like something you are interested in, then join the Halo Insider program.

Join Halo Insider

Where can I share my feedback on Halo games?

Halo Support does not intake feedback or game change requests. Instead, we focus on game related bugs and issues.

If you want to chat with other players and discuss your feedback further, go to the Halo Waypoint forums and join the community there. The team asks for feedback in dedicated threads regularly and that information is shared with developers.

Halo Waypoint Forums

What is Halo Support?

On the Halo Support website, you can read about Halo content updates, check known issues with Halo games, and report any technical issues or bugs you’ve found.

The Halo Support Team is part of 343 Industries, so we can bring your issues directly to the developers of Halo. That data helps them understand which issues are impacting players the most so they can prioritize those issues; the more tickets submitted to Halo Support, the higher the priority. Those reports have led to many of our updates and bug fixes.

Follow @HaloSupport on Twitter for the latest news on releases, updates, service outages, and ongoing investigations.

How can I beta test new Halo content early?

The Halo team is always looking fresh feedback on their games and services. By joining the Halo Insider program, players can be considered for early access play sessions with in-development Halo games and content. These playtest sessions are called “flights.”

These playtest sessions are invitation-only and have specific goals, which means not everyone can be selected for every flight. To increase your chances for selection, make sure your Halo Insider settings are complete and accurate.

If this all sounds like something you are interested in, then join the Halo Insider program.

Join Halo Insider

Where can I share my feedback on Halo games?

Halo Support does not intake feedback or game change requests. Instead, we focus on game related bugs and issues.

If you want to chat with other players and discuss your feedback further, go to the Halo Waypoint forums and join the community there. The team asks for feedback in dedicated threads regularly and that information is shared with developers.

Halo Waypoint Forums

Halo Support

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Fall Update – August 5, 2025

Halo Safety

REPORT AN OUTAGE

FLAG AN ISSUE

BUG REPORT

View Known Issues and Report Bugs by Mode

Multiplayer & Menus

Campaign Gameplay

Forge Creation Tools

Fall Update – August 5, 2025

Halo Safety

REPORT AN OUTAGE

FLAG AN ISSUE

BUG REPORT

View Known Issues and Report Bugs by Mode

Multiplayer & Menus

Campaign

Forge Creation Tools

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